Frequently Asked Questions

We have gathered key questions regarding Portus EXIM’s bitumen supply and procurement processes.

General

Portus EXIM accepts payments via TT (Telegraphic Transfer). An advance payment of 30% to 50% of the order value is made upfront, and the remaining balance is paid against customs documents or the Bill of Lading (B/L) draft.

Yes, our products have already undergone laboratory testing, and the inspection fee is not included as a separate charge for this price. However, upon request and mutual agreement, an inspection can be arranged for the specific product, and the inspection fee will be charged separately.

The price quoted for the requested product and quantity is valid for 2 days.

The validity period of the price depends on various factors such as exchange rates, shipping costs, and crude oil prices. When exchange rate fluctuations are high, it is not possible to keep the quoted price fixed. Updates may also be required due to changes in shipping costs and other related expenses.

FOB (Free on Board) means that the seller’s responsibility ends once the goods are loaded onto the vessel, and from that point onward, all costs are borne by the buyer. CFR (Cost and Freight) indicates that the seller’s responsibility ends upon loading the goods onto the vessel; however, the insurance cost is the buyer’s responsibility, while all other expenses are covered by the seller.

After the advance payment is made, the loading process typically takes 10 days, and the delivery time to the destination depends on the shipping schedule and the transit time to the destination port.

THC (Terminal Handling Charges) are fees charged by shipping terminals for the storage and positioning of containers before they are loaded onto the vessel. These charges cover services such as cargo handling, container unloading, stacking, and crane operations. Responsibility for these fees depends on the type of delivery requested by the buyer and the delivery location.